Privacy policy

Peppermind SA undertakes that the collection and processing of data, made from ilovia-latam.com, comply with the General Data Protection Regulation (GDPR) and the Data Protection Act.

For any information or exercise of your computer rights and freedoms on the processing of personal data managed by Peppermind SA, you can contact its Data Protection Officer (DPO) by email by writing to contacto@ilovia-latam.com

About cookies

We use different cookies on the site to improve the interactivity of the site and our services.

What is a "cookie" ?
A "cookie" is a file of limited size, generally consisting of letters and numbers, sent by the internet server to the cookie file of the browser located on the hard disk of your computer.

Internal cookies needed by the site to work

These cookies allow the site to work optimally. You can oppose and delete them using your browser settings, however your user experience may be degraded.

Audience measurement cookies

In order to adapt the site to the requests of its visitors, we measure the number of visits, the number of pages viewed as well as the activity of the visitors on the site and their frequency of return. The statistical tool used by Peppermind SA is Google Analytics.

Third-party cookies to improve website interactivity

This site relies on certain services offered by third party sites. These include:

  • Share buttons (Twitter, Facebook, Pinterest, Instagram)
  • Tweets lists (Twitter), Facebook news feeds, Pinterest and Instagram
  • Videos posted on the site (youtube, dailymotion)
  • Targeted ads offered by Google Adsense

These features use third-party cookies directly deposited by these services. During your first visit on ilovia-latam.com a banner informs you of the presence of these cookies and invites you to give your consent. They are only deposited if you accept them or continue browsing the site by visiting a second page of ilovia-latam.com

You can always inform yourself and set your cookies to refuse or delete them from the privacy settings of your browser.

1. Collection of information

We collect information when you register on our site, when you log in to your account, make a purchase, and / or when you log out. The information collected includes your nickname, your e-mail address, the personal data entered on your profile sheet, the activity and the interactions of your profile including the messages sent and received on the site.

In addition, we automatically receive and store information from your computer and browser, including your IP address, software and hardware, and the page you request.

We do not collect any data related to your payment methods used to purchase paid services offered on our site. This data is processed and secured by our online sales providers (Paypal, HiPay and Stripe).

2. Use of information

Any information we collect from you may be used to: Customize your experience and meet your individual needs

  • Provide personalized advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you by e-mail

3. Confidentiality of the data

We are the only owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, beyond what is necessary to respond to a request and / or transaction.

4. Protection of information

We implement a variety of security measures to ensure the protection of your personal information. We use high security encryption keys to protect sensitive information transmitted online. We also protect your offline information. Only employees who need to perform specific work (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

5. Unsubscribe

We use the email address you provide to send you information and updates about your order and interactions on the site, occasional company news, profile suggestions, information on related products, etc. If at any time you wish to unsubscribe and no longer receive emails, unsubscribe instructions are included at the bottom of each email.

You can directly manage your email notification preferences from the "My Account / Email Notifications" section in the ilovia-latam.com members area and permanently delete your profile from the "My Account / Cancellation" section.